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How to Find the Best Property Management Software

Written by Michael Park | 2:15 PM on November 4, 2024

Property management requires a strategic approach to handle tasks such as tenant communications, maintenance requests, rent collection, and accounting. Choosing the best property management software can transform these processes, making operations more efficient, improving tenant satisfaction, and ultimately increasing profitability.

Here’s what you need to know to select the best property management software for your business.

 

Why You Need Property Management Software

The demands of property management go beyond lease agreements and tenant communications. Efficient property management also includes effective accounting, maintenance tracking, compliance management, and marketing — all critical for smooth operations.

Property management software consolidates these tasks into a single, streamlined system that keeps everything organized, accessible, and manageable.

Key Benefits of Property Management Software:

  1. Centralized Data Management: Property management software consolidates essential data—leases, tenant records, and financial information—into one platform. However, no single software solution covers all these functions equally well, which is why Geekly Media provides full-service support, ensuring seamless data management tailored to your business needs

  2. Property Management Process Automation: Using tools like HubSpot, we automate key tasks such as rent reminders, lease renewals, and tenant screening, saving you time and reducing manual errors. Basic process automation streamlines operations and allows your team to focus on core responsibilities.

  3. Enhanced Tenant Communication: Built-in communication tools keep tenants and owners informed, streamlining processes like sending notices, tracking maintenance requests, and managing lease renewals.

  4. Compliance and Reporting: Most software solutions offer detailed reporting tools that simplify compliance by accurately tracking expenses, income, and other essential data for property managers.

Expert Insight: Property management software is designed to centralize key data, including leases, tenant records, and financial information, in one place. Ideally, your property management software should cover all of these tasks seamlessly. However, in reality, no single platform does all of these functions equally well, which is why Geekly Media combines multiple tools to ensure full coverage. We use HubSpot for CRM and process automation, Findings for tracking, and RentRange for property data—ensuring each aspect of your property management process is handled by the best-suited solution.

Top Property Management Software Options

Here are some of the best property management software solutions available, each with unique features for different business needs:

AppFolio

Overview: AppFolio offers advanced features including AI-powered leasing tools, maintenance management, and comprehensive tenant services. It’s geared toward medium to large portfolios, particularly suited for commercial properties due to its extensive functionality.

Strengths: Advanced automation tools and a marketplace concept that supports vendor integration.

Considerations: AppFolio’s vendor marketplace is costly to participate in, which can make it less suitable for smaller businesses. It’s ideal for businesses managing over 200 doors, but for portfolios smaller than that, the investment may outweigh the benefits.

Buildium

Overview: Known for its user-friendly design, Buildium provides essential property management tools including accounting, maintenance tracking, tenant screening, and leasing functions. It is well-suited for small to mid-sized portfolios and is particularly popular among residential property managers.

Strengths: Easy to use with a focus on basic property management functions, making it an accessible choice for teams with less complex needs.

Considerations: Buildium lacks some of the customization and advanced automation features found in other software options, which may limit its appeal for larger or more complex portfolios.

Yardi Breeze

Overview: Yardi Breeze is an affordable, scalable solution offering core property management tools such as tenant management, maintenance tracking, and accounting. Yardi Breeze is available in multiple versions to support different property management needs.

Strengths: Highly robust and customizable, making it ideal for institutional and commercial property managers, especially in the multifamily sector.

Considerations: Yardi Breeze’s flexibility and extensive features make it a top choice for large portfolios, but it may be more complex for smaller operations.

Propertyware

Overview: Propertyware is designed for flexibility and easy integration, supporting property managers in customizing workflows to meet unique needs.

Strengths: Allows custom property configurations, which AppFolio lacks, making it ideal for managers who need to tailor settings to specific types of properties. Propertyware also integrates easily with other software and tools, enhancing operational flexibility.

Considerations: Suitable for portfolios with under 200 doors due to its user-friendly design and integration options.

*Disclaimer: All information provided is based on estimates and may vary based on individual business needs.


Features to Look for in Property Management Software

Choosing the best property management software starts with understanding which features are essential. Here’s what to look for:

  • Accounting and Financial Tracking
    • Track rent payments, handle expenses, automate late fees and generate financial reports.
    • Look for software that integrates with popular accounting tools like QuickBooks for foundational accounting. For deeper financial analysis and dataset comparisons, consider using a Business Intelligence (BI) tool such as Tableau, Databox, or Domo. These advanced tools can provide a higher level of insight beyond standard software capabilities.
  • Tenant and Lease Management
    • Core Functions: Manage lease agreements, track expiration dates, and handle renewals with ease. Many property management platforms include tenant portals for online applications, rent payments, and easy access to lease documents.
    • Advanced Automation: While property management software should allow basic tracking, a tool like HubSpot can enhance this by operationalizing data. This means setting up custom automation, such as marketing campaigns triggered by tenant actions or lease events, ensuring efficient communication and follow-ups.

"Operationalize and create your marketing efforts around property expirations and renewals." - Heather Park (CEO)

  • Maintenance Management
    • Core Functions: Effective maintenance management includes tracking, assigning, and prioritizing maintenance requests to maintain tenant satisfaction and property condition. A built-in maintenance log is crucial for managing repair costs and planning for future expenses.
    • Enhanced Tools: Software like Property Meld can handle routine maintenance tasks. For more customized automation and communication around maintenance, integrating HubSpot can help create tailored workflows and notifications.
  • Tenant Communication Tools
    • Core Functions: Built-in communication features allow property managers to send rent reminders, maintenance updates, and other essential notifications directly to tenants.
    • Consistency Through Automation: Automated messaging ensures tenants stay informed, reducing misunderstandings and improving tenant satisfaction. HubSpot can provide additional communication features, enabling segmented and automated messaging for various tenant needs.
  • Marketing and Vacancy Management
    • Core Functions: Property management software should allow you to syndicate property listings to popular rental sites, helping to maximize exposure and attract quality tenants faster.
    • Measuring Key Metrics: Tracking metrics such as "days on market" can provide valuable insights into how quickly properties are filling vacancies. By analyzing these metrics, you can refine your marketing strategy and identify areas for improvement.
    • Direct Traffic Strategy: While syndicating listings to external platforms can help reach a broad audience, relying solely on third-party sites limits your control and brand visibility. For a stronger marketing approach, it’s essential to house your listings on your own website, such as a HubSpot or WordPress site, to drive direct traffic and establish a branded tenant acquisition funnel.
    • Integrated Listing Hub: Geekly Media offers a HubSpot Listing Hub that can be easily integrated into your site, providing a plug-and-play solution for managing and displaying property listings directly on your website. This ensures you retain control over the tenant journey, optimize SEO, and maximize traffic that comes directly to your platform.
  • Document Management
    • Core Functions: Securely store essential documents such as lease agreements and inspection reports to ensure easy access and compliance.
    • CRM Integration: Many CRMs can help manage document storage, but choosing where to store and access documents will depend on your specific needs for security, accessibility, and ease of use.
  • Reporting and Analytics
    • Core Functions: Property management software should provide customizable reports on metrics like rent collection, maintenance costs, occupancy rates, and tenant turnover, supporting data-driven decisions.
    • Advanced Analytics: For comprehensive operational and financial reporting, a BI tool is essential. While property management software can handle high-level reporting, BI tools like Tableau and Domo offer more advanced capabilities, enabling in-depth data analysis for better strategic insights.

Choosing The Right Property Management Software For Your Business

When selecting property management software, consider the following factors to ensure it meets the specific needs of your business:

Portfolio Size and Complexity

The size of your portfolio and the complexity of your operations are key factors when choosing property management software. Small portfolios might benefit from simpler systems, while larger portfolios require more robust tools to handle increased data and processes.

User-Friendly Interface

Property management software should be intuitive and easy to use for both property managers and tenants. A user-friendly interface minimizes the learning curve and increases adoption among your team and residents, ensuring a smoother implementation.

Scalability

As your portfolio grows, you’ll need software that can scale with you. Choose a platform that allows you to add properties, users, and new features without requiring a complex upgrade process.

Integration with Existing Tools

Software that integrates with other tools, such as accounting software, CRM platforms, and marketing tools, can streamline workflows and enhance productivity. Look for software with open APIs or built-in integrations that match your current tech stack.

Customer Support and Training Resources

Strong customer support and available training resources can make a significant difference in the implementation and day-to-day use of property management software. Choose a software provider that offers comprehensive onboarding, training videos, and accessible customer support.

 

 

How Geekly Media Can Help You Choose The Best Property Management Software

Selecting the best property management software can feel overwhelming, with so many options available, each offering different features and benefits. Geekly Media specializes in helping property management companies like yours make informed decisions on the software solutions that best fit your needs. Our team understands the unique challenges of the property management industry and the specific technology needs that help businesses thrive.


For those who are struggling with choosing the correct technology mix, the best solution is to work with a property management consulting firm to create a game plan for the most optimal combination of business technology.