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The Phantom Coder: When Your Newest Hire Does a Houdini (and Why It Doesn't Mean You're Evil)

Written by Justine Poffel | 6:37 PM on March 14, 2024

Let's talk about ghosting, but not the kind that involves unanswered texts and awkward goodbyes at the bar. We're talking about the professional vanishing act, the one where the new rockstar dev you searched high and low to find and hire only to disappear faster than a free donut at the office.

Yeah, let’s talk about what is happening. When your new web developer, Alex (let's call him Alex, because that's his actual name... no hard feelings, Alex, wherever you are), decided to, well, not decide to be a developer at Geekly Media anymore? Shocking, right? We were this close to naming a zoom room after him (and yes, we totally do that).

Now, before you start questioning your entire existence as a leader and contemplating a career change to llama petting (it's a real thing, look it up), let's take a deep breath and address the elephant in the room, or should we say, the ghost in the machine.

Because here's the thing: sometimes, even the most promising hires do a disappearing act. It doesn't mean you're a terrible leader, or that your company culture is the digital equivalent of the Bermuda Triangle. (Although, if your virtual water cooler consistently dispenses lukewarm sadness, we might need to talk about the filter.)

So, why do these phantom staffers vanish?

Buckle up, internet friends, because we're about to get real:

1. Mismatched Expectations: Think "Great Gatsby" Levels of Misunderstanding.

Maybe the role wasn't quite the coding El Dorado Alex envisioned. Or perhaps they pictured us as a company that munches on kale chips and throws office chair jousting tournaments every Friday. (Note to self: brainstorm office  chair jousting tournament.) The point is, that clear communication is key. We have to be upfront about what the job entails, and potential hires have to be upfront about their coding fantasies.

2. Culture Clash: We're Like a Bag of Skittles, But the Green Ones Are the Best (Don't @ Me, Lime Lovers).

Geekly Media isn't your standard cubicle farm. We're a remote, global family (think "Brady Bunch" with better Wi-Fi and fewer questionable fashion choices). This awesome setup isn't for everyone. Some folks crave the water cooler gossip and the joy of accidentally microwaving their lunch alongside someone else's tuna casserole.

3. Unmet Needs: Because We're All About Maslow's Hierarchy, But with More Snacks.

Listen, we get it. Perks like kombucha on tap are cool, but they're not everything. We strive to understand our employees' needs, offering support through flexible work arrangements, growth opportunities, and benefits that go beyond just keeping the hangry monster at bay.

So, what now?

Do we weep into our virtual keyboards and declare ourselves terrible at building a company culture? Heck no! We see this as a learning opportunity, a chance to polish our employer shine. Here's how we're doing just that:

Transparency & Communication: We Spill the Tea (But Not Literally, Because Spilled Tea is a Sticky Situation)

Open communication is our jam. We have regular team meetings, accessible feedback channels, and enough transparency to make a government official blush. (Okay, maybe not that much, but you get the idea.)

Recognition & Appreciation: We Shower Our Team with Love (Not Literally, That Would Be Weird)

We celebrate wins, big and small. I mean we have multiple variations of the #KUDOS slack channel. From public shout-outs to personalized rewards, we make sure our rockstars know they're appreciated. Because let's face it, feeling valued is pretty darn awesome.

Learning & Development: Because We're All About Growing Like a Perfectly Optimized Sunflower

We invest in our team's future. Training programs, conferences, and more training opportunities are all part of the equation, because helping our employees blossom is good for everyone.

Work-Life Balance & Flexibility: We Get It, Life Happens (Even in the Digital Age)

We offer flexible work arrangements so our team can conquer their to-do lists without sacrificing their sanity (or their ability to attend their cat's virtual birthday party).

Building Community: We May Be Remote, But We're Still a Family (Just One with Slightly More Video Calls and Cat Cameos)

We bridge the physical distance with virtual events, team-building activities, and social initiatives. Because even though we're scattered across the globe, we still know how to have a good time (and share embarrassing childhood photos).

Alex's departure was a bump in the road, but it doesn't define us. We're committed to fostering a thriving and inclusive work culture, even during times of change.

  • Fostering clear and open communication channels among team members is crucial.
  • Embracing diverse cultures through cross-cultural interactions and learning is key.
  • Addressing employee needs beyond perks by actively listening and responding to concerns is essential.
  • Prioritizing transparency and showing genuine appreciation for contributions is a must.
  • Investing in continuous learning opportunities to nurture skills is vital.
  • Supporting work-life balance through flexible scheduling and well-being initiatives is important.
  • Creating a strong remote community via virtual team-building activities and networking events is beneficial for shaping a successful company culture at Geekly Media.

About Geekly Media

We are a Diamond HubSpot agency working with Property Management, Roofing, Real Estate, Prop-Tech, SaaS, and other companies serving the greater Housing Industry to grow and scale their businesses through the use of omnichannel marketing, and process automation. 

We got our start helping enterprise prop-tech providers, property managers, roofing companies, and real estate professionals optimize inbound marketing strategies, experience the many benefits of HubSpot to grow their businesses, and ultimately enjoy more revenue.

Even though we changed our name (our Geeks were formerly known as RentBridge), we still love serving the real estate and property management industries — and we're excited to expand our reach into the housing industry at large!