In marketing, there are so many metrics to keep track of:
All of these things help you check the pulse of your marketing. When they raise flags, you can course-correct and make data-based changes to your strategy.
Of course, there are so many more metrics you can track! Looking at your analytics—even in a system as user-friendly as HubSpot—can be overwhelming when your day job doesn't center around data analysis. Plus, some of us just aren't the best with numbers. HubSpot provides comprehensible graphs as well that you can track in your marketing dashboard to give users handy visual data to work with, but some users feel they need more.
We'll get to heatmapping in a little bit—but first, let's cover some of the metrics that heatmapping can help you with when combined with insights from HubSpot.
Pageviews are a very basic—but important—metric. Views let you know if:
If you have very high page views on your pricing page, you might consider adding a call to action or form to increase conversions on that high-value page.
Clicks let you know:
If people aren't clicking, you know your content isn't effective; when they are clicking, you know what is working. Clicking to open an email is great! Clicking to open an email, then following the CTA before converting is the ideal pathway. In the end, all marketing is working for the clicks that get your prospective clients teed up for sales.
Heatmapping software is a visual learner's dream come true.
This software starts by placing a tracking code on the pages you want to track.
From there, user traffic and behavior are measured by the heatmapping software.
This is what differentiates it from other tracking methods.
Heatmapping doesn't only show hard data such as views and clicks; it also displays the soft data, such as mouse movement and scrolling. Understanding how users navigate your site will allow you to place conversion opportunities in the users' path—making it easier for the user to convert by meeting them where they are.
Click heatmaps or click maps give you a visual representation of where people are clicking on your website. Why would you need this? Generally, one can track clicks on hyperlinks, CTA's, or navigation in programs such as HubSpot. That is tracking clicks that have something happen as a result. Click maps take you a step further and show you where your users are trying to click—even if there isn't a link or button there.
Logically, we can see why this is useful: it shows us where users are looking for more information. When you have evidence that your users are looking for more information on a section of your site, oblige them!
When you combine all three, you've just increased your optimization for conversions.
Scroll maps can be very, very enlightening. A scroll map shows you what percentage of users make it to a point on a web page.
Not everything works on clicks and scrolls: some content is made available by hovering a mouse over it, which is where movement maps become valuable.
Using this data will help you optimize your content to be where the focus is.
Do you have a lot of conversion opportunities on your site—but few leads? It might be something about your forms turning users off. By measuring how many of your forms your visitors fill out before opting to leave, you can gauge which questions users are deeming not worth it to answer. Removing these questions—or working them in further down the funnel—can help you increase conversions.
Does heatmapping sound like something that you could benefit from? Geekly Media offers a range of search engine optimization options to help your property management website move up the results page—so you can grow your doors and your business.
That interest in your growth is what prompted us to launch our "Property Manager's Guide to SEO in 2020." If you wait until the new year to get ahead of your property management marketing, you're already behind. Download your copy today, and beat the competition tomorrow!