If you’re in the property management industry, you may believe that having a sales enablement strategy is just for the big players. If you're a small firm or just starting, you may not know what a sales enablement strategy might entail, and you may not have the time to care.
Whether you’ve got a small sales team or the owner is running point on business development, documenting your sales process is essential. It’s not overkill; it’s how you compete and close more deals, faster. It is truly the engine of your business. Without it, you don't move forward and you will not grow.
Even with a lean team, setting up key sales enablement processes—like managing your sales data, automating SMS and email sequences, and equipping your team with the right sales collateral—can be a game-changer.
In this blog, we’ll dig into how to build a smart sales enablement strategy for your property management business, the tools you need, and how to track your success.
When you tailor each step to your company’s needs, you’re setting your sales team up for success and driving real results for your business. Here’s how we recommend doing it at Geekly Media.
Every successful strategy begins with a clear understanding of what you want to achieve. For sales enablement, this means setting specific, measurable goals that align with your overall business objectives.
Are you looking to increase your sales team’s productivity? Improve lead conversion rates? Shorten the sales cycle? By defining these objectives upfront, you can tailor your strategy to meet these goals. For property management companies, objectives might include increasing tenant acquisition rates or improving communication with potential clients.
Pro Tip: When setting goals for your sales enablement strategy, make them as specific and measurable as possible. Instead of simply aiming to "increase leads," define it: "Increase qualified leads by 20% within the next 6 months."
Clear, measurable goals give you a roadmap to success and make it easier to adjust your strategy as needed. For property management, think in terms of boosting client acquisition or improving tenant engagement rates, so every effort is aligned with driving real results.
Regular meetings, shared metrics, and joint planning sessions can support collaboration, ensuring both teams are working toward the same objectives.
Here’s how aligned property management sales and marketing teams can effectively support each other:
Shared Goals and KPIs: Both sales and marketing should have shared goals and KPIs, like increasing tenant acquisition or improving client conversion rates. When these teams are working toward the same measurable goals, it creates a natural synergy and focus.
Content Tailored to Sales Needs: Marketing can support sales by creating sales collateral, case studies, and content that addresses the common objections and questions prospects may have. For example, property management marketing can develop resources that help sales explain pricing models or the benefits of professional management services.
Lead Quality Feedback Loop: Sales teams can provide feedback on the quality of leads generated by marketing. If certain leads aren’t converting, marketing can adjust campaigns and target more relevant prospects. This ongoing feedback loop ensures that both teams are continually optimizing their efforts.
Regular Collaboration: Scheduling regular meetings between sales and marketing teams ensures that they’re aligned on strategies and tactics. For example, joint sessions can help them brainstorm new ways to improve lead nurturing or streamline communication with prospective property owners or tenants.
Aligned sales and marketing teams not only make the sales process more efficient but also ensure a consistent and cohesive message across all touch points with potential clients, driving overall business success.
In sales enablement, content isn’t just king—it’s the engine that drives the entire process. Your sales team needs quick access to a range of content that’s strategically designed to move prospects down the funnel. Whether it’s case studies, white papers, or brochures, the right content enables your team to engage prospects at every stage of the buyer's journey.
But it’s not just about having content—it’s about having the right content. Comprehensive sales enablement means developing materials that tackle your prospects’ specific pain points and concerns.
For property management companies, this could be content that highlights the ROI of professional property management, testimonials from property owners and satisfied tenants, or step-by-step guides that demystify the leasing process.
The key is to create resources that speak directly to the needs and questionas of your target audience, making it easier for your sales team to turn leads into long-term clients.
Sales enablement isn’t a one-time effort—it requires ongoing training to keep your sales team sharp and up-to-date with the latest tools and techniques. Implementing continuous training programs ensures your team is always learning and improving.
This can include regular workshops, online courses, or even one-on-one coaching sessions. The key is to provide training relevant to your team’s needs and that helps them overcome specific challenges they face in the sales process.
Geekly Pro-Tip: To keep your sales team performing at their best, create an ongoing training schedule. Mix it up with lunch and learn workshops, online courses, or personalized coaching sessions. Most importantly, tailor the training to tackle real challenges your team faces in the sales process. Continuous learning is the key to staying competitive and adaptable!
No strategy is perfect from the start. Establishing a feedback loop is essential to refining your sales enablement efforts. This involves regularly gathering input from your sales team and analyzing data from your CRM solution, like HubSpot. HubSpot’s analytics offer insights into which assets are performing, which messages are resonating, and what areas need improvement.
By combining direct feedback with data-driven insights, you can make informed adjustments, ensuring your strategy remains agile and effective as your business evolves. Continuous optimization is key to staying ahead.
To build and sustain an effective sales enablement strategy, you need the right tools and technologies. Here’s a look at some of the essential must-have tech stack tools that can help you streamline your processes and improve efficiency.
Your property management software might be great for managing your properties, but it’s not a CRM. A Customer Relationship Management (CRM) system is the foundation of any effective sales enablement strategy. It’s built to handle your most valuable asset—your relationships with current and prospective clients.
Unlike property management software, which is designed to handle day-to-day operations like maintenance requests and tenant payments, a CRM like HubSpot is built to manage and optimize your sales funnel. It helps you track every interaction with leads, monitor follow-ups, organize your pipeline, and store critical data that fuels your sales strategy.
For property management companies, this distinction is crucial. While operational software keeps your properties running smoothly, a CRM is where you’ll track leasing activities, manage tenant and client relationships, and gain insights into your sales performance. If you’re serious about growing your portfolio and nurturing long-term client relationships, integrating a powerful CRM is non-negotiable.
If you want your sales team to have quick access to the content they need, you need more than just a folder of PDFs—you need a robust content management system (CMS). Tools like HubSpot, Seismic, or Showpad make it easy to organize, store, and distribute your sales enablement content efficiently.
With a CMS in place, your team can instantly pull up the right case study, white paper, or sales collateral for any situation, improving their speed and effectiveness. It’s not just about having the content—it’s about making sure your team can find it when they need it most.
Data-driven decision-making isn’t just a nice-to-have—it’s critical for the success of your sales enablement strategy. With analytics platforms like Google Analytics, HubSpot’s built-in analytics, or Tableau, property management companies can gain deep insights into their sales and marketing performance.
These tools help you track key metrics like lead conversion rates, customer engagement, and sales pipeline velocity. But it’s not just about tracking data—it’s about turning that data into actionable insights. By identifying what’s working and what needs improvement, you can refine your strategy, allocate resources more effectively, and ultimately, drive better results.
For property management companies focused on scaling, analytics platforms are the backbone of informed decision-making, ensuring every move is backed by real-time data.
Continuous training is a key component of sales enablement, and sales training software can make this process more efficient. Platforms like Brainshark, Lessonly, or MindTickle offer a range of training resources, from video tutorials to interactive courses, helping your sales team stay ahead of the curve.
Measuring the success of your sales enablement strategy is crucial to understanding its impact and making informed decisions. Let’s review some key metrics to track:
For property management companies, a tailored sales enablement strategy can offer numerous benefits, helping to drive growth and improve overall sales performance.
A well-executed sales enablement strategy can significantly improve lead generation efforts. By aligning sales and marketing teams and providing the right content at the right time, property management companies can attract more qualified leads. This targeted approach ensures that the leads entering the pipeline are more likely to convert, reducing the time and resources spent on unqualified prospects.
Sales enablement can streamline the tenant acquisition process by equipping your sales team with the tools and content they need to effectively engage prospects. Automated workflows, personalized communication, and well-timed follow-ups can help move tenants through the decision-making process more efficiently. As a result, property management companies can fill vacancies faster and reduce tenant turnover, ultimately boosting occupancy rates and revenue.
Overall, a robust sales enablement strategy can lead to better sales performance across the board. With continuous training, access to high-quality content, and the right tools at their disposal, your sales team will be more confident and effective in their roles. This translates to higher conversion rates, quicker deal closures, and increased revenue.
For property management companies, this means more leasing agreements signed, more satisfied tenants, and a stronger bottom line.
Building a strong sales enablement strategy is essential for any business looking to improve its sales performance and drive growth. By following the steps outlined in this blog—defining clear objectives, aligning sales and marketing teams, developing comprehensive content, implementing continuous training, and establishing a feedback loop—you can create a strategy that not only meets your business needs but also helps you stay ahead of the competition.
At Geekly Media, we understand the unique challenges faced by property management companies. Our sales enablement services are designed to equip your team with everything they need to succeed. From customized content and advanced analytics to ongoing training and automation implementation, we provide the tools and expertise necessary to optimize your sales process and achieve your business goals.
Download our Sales Enablement Checklist and start building your winning sales enablement strategy today!